Shipping and Delivery Policy for "The Owl Store"

At "The Owl Store," we are committed to providing a seamless and efficient shopping experience, including prompt and reliable shipping and delivery services. Please read our Shipping and Delivery Policy carefully to understand the terms and conditions related to shipping and delivery of your orders.

Order Processing Time:

• Upon placing an order, please allow 24hrs for order processing and verification. Orders are processed during regular business hours, Monday through Friday.

Shipping Methods:

• We offer several shipping options to suit your needs, including standard and expedited shipping. The availability of shipping methods may vary depending on your location.

Shipping Rates:

• Shipping rates are calculated based on the selected shipping method, the destination, and the weight and dimensions of the items in your order. Shipping is free.

Estimated Delivery Time:

• The estimated delivery time for your order depends on the shipping method you choose and your location. Please note that delivery times may vary during peak seasons or due to unforeseen circumstances.

• Standard Shipping: Estimated delivery within 7-12 after order processing.

• Expedited Shipping: Estimated delivery within 5 after order processing.

Order Tracking:

• Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the progress of your delivery.

Delivery Address:

• Please ensure that you provide accurate and complete delivery information, including the recipient's name, address, and contact details. We are not responsible for orders that are delayed or lost due to incorrect or incomplete delivery information.

Delivery Attempts:

• Our shipping partners will make multiple attempts to deliver your package. If you are not available to receive the delivery, the package may be held at a local delivery center for pickup or rescheduled for delivery.

Delivery Confirmation:

• Orders are considered delivered and the responsibility of the customer once they have been confirmed as delivered by our shipping partners. "The Owl Store" is not responsible for lost or stolen packages after delivery.

Damaged or Lost Packages:

• In the rare event that your package arrives damaged or is lost during transit, please contact our customer support team as soon as possible. We will work with our shipping partners to resolve the issue and ensure your satisfaction.

Contact Us:

If you have any questions or concerns about our Shipping and Delivery Policy or the status of your order, please contact our customer support team at theowlstore23@gmail.com or [contact phone number].

By placing an order with "The Owl Store," you agree to abide by the terms and conditions outlined in this Shipping and Delivery Policy. We reserve the right to update or modify this policy at any time. Please check this page periodically for any changes.